PRIVACY POLICY
EVORIS.EU
Effective date: 22 June 2026
Last updated: 26 August 2026
1. Data Controller
The controller of personal data processed in connection with Evoris.eu is:
SALEONLINEBI s. r. o.
Misionárska 725/9
949 01 Nitra
Slovakia
Company ID (IČO): 57 613 419
Commercial Register: District Court Nitra, Section Sro, Insert No. 69702/N
Website: https://evoris.eu
Privacy enquiries: customer@evoris.eu
2. Scope
This Privacy Policy explains how we process personal data relating to visitors, Customers, account holders, people contacting Customer Service, people making returns, withdrawals or complaints, and people receiving marketing communications where used.
3. Personal Data We May Process
Depending on use of the Store, we may process:
- identity data;
- contact data, including telephone number where provided or required for a selected delivery method;
- order, return, refund and complaint data;
- payment status, transaction identifiers and masked payment information;
- IP address, device, browser, operating system, session identifiers and security logs;
- pages viewed, basket activity, clicks and referral information;
- communications with Customer Service, Returns or Complaints;
- marketing preferences;
- cookie and consent preferences.
Full payment-card credentials are generally processed by the relevant payment provider rather than directly by Evoris.
4. Information Required to Place an Order
Name, delivery details, email address and information necessary for the selected payment and delivery method are required to enter into and perform a purchase Contract.
If required information is not provided, we may be unable to accept or fulfil the order.
Other information is optional unless clearly indicated otherwise.
5. Special-Category and Health Information
Evoris does not need health information to sell ordinary wellness Products.
Please avoid sending medical records, diagnoses or other sensitive health information through routine Customer Service unless genuinely necessary for a specific safety or complaint issue.
Where sensitive information is voluntarily provided and must be processed, we limit use to what is necessary and apply an appropriate legal condition.
We do not use health information for behavioural advertising.
6. Why We Use Personal Data
Order fulfilment – contract.
Delivery/customs/DDP – contract, legal obligation and legitimate interests where applicable.
Payments/fraud prevention – contract, legal obligation and legitimate interests.
Returns/withdrawals/complaints – contract, legal obligation and legitimate interests.
Accounting/tax/compliance – legal obligation.
Security – legitimate interests and, where applicable, legal obligation.
Store improvement/analytics – consent where required; otherwise legitimate interests where permitted.
Marketing – consent or another lawful basis only where permitted.
7. Recipients
Personal data may be shared where reasonably necessary with payment processors and banks, couriers, postal operators, fulfilment providers and returns partners, customs brokers/import-service providers, hosting/e-commerce/security/email/Customer Service technology providers, analytics and advertising providers where lawfully enabled, professional advisers and public authorities where legally required.
We do not sell customer personal data.
8. PrestaShop and Service Providers
Evoris.eu uses PrestaShop.
Use of self-hosted PrestaShop software does not by itself mean that PrestaShop automatically receives all customer personal data.
Personal data may be processed by hosting providers and providers of modules or integrations enabled in the Store where necessary for their operation.
9. International Transfers
Some service providers may process personal data outside Slovakia or the European Economic Area.
Where personal data is transferred internationally, we apply safeguards required by applicable data-protection law.
Depending on destination and provider, these may include an adequacy decision, contractual safeguards or another legally recognised transfer mechanism.
10. Retention
We retain data only as long as reasonably necessary for the relevant purpose and legal requirements.
Indicative periods:
- order, invoice and transaction records – statutory tax/accounting/limitation period;
- customer accounts – while active and for a reasonable period afterwards;
- Customer Service messages – normally up to 24 months after closure unless longer retention is justified;
- returns, complaints and disputes – for the life of the matter and applicable limitation periods;
- marketing data – until consent is withdrawn, objection is made or data is no longer needed;
- security logs – proportionate to fraud/cybersecurity needs;
- cookie/consent data – according to the relevant configuration.
11. Your Rights
Depending on applicable law, rights may include access, copy, rectification, erasure, restriction, portability, objection, withdrawal of consent and rights relating to certain automated decisions.
Requests:
customer@evoris.eu
We may request information reasonably necessary to verify identity.
12. Marketing Choices
You may stop direct marketing at any time using an unsubscribe control where provided or by contacting us.
A minimal suppression record may be retained to respect the opt-out.
13. Automated Decisions and Fraud Prevention
Evoris does not intend to make solely automated decisions producing significant legal effects without an appropriate lawful basis and safeguards.
Payment, fraud-prevention or security providers may use automated risk assessment under their own policies and applicable law.
14. Children
Evoris.eu is not specifically designed for children.
Where a person lacks legal capacity to enter into a purchase Contract under applicable law, the purchase should be made with appropriate parent or guardian involvement.
15. Security
We use appropriate technical and organisational measures designed to protect personal data.
No internet service can guarantee absolute security.
16. Cookies
Evoris.eu uses cookies and similar technologies.
Optional categories are managed through the Store's cookie-consent mechanism.
Details are provided in the Evoris Cookie Policy.
17. Complaints and Supervisory Authority
If you believe your personal data has been handled incorrectly, contact:
customer@evoris.eu
You also have the right to lodge a complaint with a competent supervisory authority.
In Slovakia, the supervisory authority is the Office for Personal Data Protection of the Slovak Republic (Úrad na ochranu osobných údajov Slovenskej republiky).
18. Changes to this Privacy Policy
We may update this Policy following changes in law, technology, providers or Store operations.
The current version will be published on Evoris.eu with its Last updated date.