COMPLAINT FORM
EVORIS.EU
Effective date: 22 June 2026
Last updated: 26 August 2026
You may use this form to report a Product which is defective, damaged, incorrectly supplied or otherwise does not conform to the Contract.
Use of this form is not mandatory.
You may also submit a complaint:
- through Evoris.eu → Contact us → Complaints; or
- by email to complaints@evoris.eu.
SELLER
SALEONLINEBI s. r. o.
Misionárska 725/9
949 01 Nitra
Slovakia
Email: complaints@evoris.eu
CUSTOMER DETAILS
Name:
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Email address:
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Telephone number (optional):
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Address (where relevant):
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ORDER DETAILS
Order number:
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Order date:
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Date Product was received:
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Product concerned:
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Quantity concerned:
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DESCRIPTION OF THE PROBLEM
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When did you first notice the problem?
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PREFERRED RESOLUTION
Please indicate your preferred resolution, where available under applicable law:
[ ] Repair
[ ] Replacement
[ ] Price reduction
[ ] Refund
[ ] Other:
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The remedy ultimately available depends on the circumstances and applicable Consumer law. Selecting an option does not limit statutory rights.
SUPPORTING INFORMATION
You may attach photographs or other information that may help us assess the complaint.
Providing photographs is not a condition for exercising statutory Consumer rights.
PRODUCT SAFETY
If the complaint concerns a possible Product-safety issue, stop using the Product where appropriate.
Where possible, retain the Product, packaging, label and batch or lot information until the matter has been reviewed.
STATEMENT
I confirm that the information provided above is accurate to the best of my knowledge.
Date:
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Signature:
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Signature is required only if this form is submitted on paper.
HOW TO SUBMIT
Preferred:
Evoris.eu → Contact us → Complaints
Email:
complaints@evoris.eu
Post:
SALEONLINEBI s. r. o.
Misionárska 725/9
949 01 Nitra
Slovakia
Please include your order number whenever possible.